Customization of ERP software becomes necessary in every part of the technology and because of this technology development most of the organizations tend to customize their software as per their requirement. Customization is the process of fitting the chosen ERP software to the needs of a specific organization.
Whenever the processes represented in the ERP software differ significantly from the processes used by the firm one has two options.
First is to build the organizational process into the ERP software through customization.
The second one is to change the practice followed by the firm to suit the process native to the ERP software.